Privacy Policy

1. Introduction

Tap Technology, Inc. ("Maestro," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Maestro website at trymaestro.ai (the "Website").

This policy applies to all visitors of the Website. If you are located in the European Economic Area (EEA) or the United Kingdom, please see Section 8 for additional rights under the GDPR. If you are a California resident, please see Section 9 for your rights under the CCPA.

2. Information We Collect

2.1 Information You Provide

• Pre-order information: name, email address, and billing details when you place a pre-order, processed securely by Stripe. We do not store credit card numbers on our servers
• Communications: information you provide when contacting us or scheduling a demo via Calendly

2.2 Information Collected Automatically

When you visit our Website, we automatically collect:

• Usage data: pages visited on our Website, interactions, and timestamps
• Device and browser data: IP address, browser type, operating system, and screen resolution
• Analytics data: collected via Google Analytics to understand how visitors interact with our Website

3. How We Use Your Information

We use the information we collect to:

• Process pre-orders and send related communications
• Respond to your inquiries and support requests
• Analyze Website traffic and usage to improve our Website
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal data. We share information only with the following third-party service providers that help us operate the Website:

• Stripe: for processing pre-order payments
• Google Analytics: for understanding Website traffic and usage patterns
• Calendly: for scheduling demo meetings

We may also disclose information when required by law, subpoena, or legal process, or to protect our rights, safety, or property. In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our Website uses Google Analytics, which sets cookies to help us understand how visitors use the site. You can manage cookie preferences through your browser settings or opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Security

Our Website is served over HTTPS (TLS encryption in transit). Payment data is handled entirely by Stripe and never touches our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain pre-order and contact information for as long as necessary to fulfill your request and for our legitimate business purposes (e.g., billing records). Google Analytics data is retained according to Google's data retention settings.

8. European Privacy Rights (GDPR)

If you are located in the EEA or the United Kingdom, you have the right to access, correct, delete, restrict, or port your personal data, as well as the right to object to processing and withdraw consent. To exercise any of these rights, contact us at alex@trymaestro.ai. You also have the right to lodge a complaint with your local data protection authority.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal data we collect, request its deletion, and opt out of its sale. We do not sell personal data. To submit a request, contact us at alex@trymaestro.ai.

10. Children's Privacy

The Website is not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" at the top of this page indicates when this policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy, contact us at: